Your subscription is managed by the store you installed the app from, so cancellation happens there:

• On iPhone: Settings → your account (the name at the top) → Subscriptions → Psia+ → Cancel Subscription
• On Android: Google Play → profile picture → Payments and subscriptions → Subscriptions → Psia → Cancel subscription

Please note: deleting the app from your device does not cancel your subscription, and neither does deleting your account. Cancellation must be done through the store.

Psia is used with an auto-renewing Psia+ subscription, monthly or annual. Purchase, renewal and cancellation happen in the App Store or Google Play, and every term of the offer is shown on the store's purchase sheet before you confirm. Refund requests are handled by the store under its own refund policy. More on the pricing page.

From within the app: Settings → Delete account. This permanently removes your account and all associated data, and cannot be undone. Posts you published in the Inspire feed are deleted with it. A full explanation is available on the account deletion page.

If you still have an active subscription, remember to cancel it separately through the store.

Sign in with the same account on the new device and your streak, commitments, favorites, highlights and personal chapters sync. Chat history is saved only on the phone and does not move.

If your subscription isn't recognized on the new device, try “Restore purchases” from the subscription screen, as long as you're signed in with the same App Store or Google Play account used for the purchase.

Two possible reasons. First: the companion has a daily message limit, and after you reach it, it answers again the next day. Second: the Chat and Inspire tabs need an internet connection, so check that you are online. Tehillim, the Tanakh and the Siddur work offline.

To produce a reply, the message goes to Psia's server and from there to a language model from Anthropic, only to produce the answer. Before the first message the app asks for your consent, which you can withdraw at any time in Settings. Chat history is saved only on your phone, and you can report any answer. The companion is not a rabbi and says so. Full details in the privacy policy.

First check that notifications are enabled inside the app (Settings → Notifications), then that they're allowed at the device level: on iPhone under Settings → Notifications → Psia, and on Android under Settings → Apps → Psia → Notifications. On Android it's also worth making sure the app isn't restricted by battery saver, which tends to silence notifications.

A few things worth knowing: candle-lighting, Havdalah and fast alerts are scheduled about three days ahead each time Psia is opened, so opening it every few days keeps them coming. Commitment reminders are not sent on Shabbat, and on Android not on Fridays either.

Candle-lighting, Havdalah and fast times are calculated for the city you chose, from over 23,000 cities worldwide, and shown on that city's clock. If you moved or picked the wrong city, change it under Settings → Account settings → Your city and the times refresh immediately. Daily zmanim (dawn, sunrise, midday and more) are optional and turned on in the calendar.

Every story someone publishes first goes through automatic checks, is then screened by an AI model that receives only the story, the commitment's name and the category, and is finally read by a person on the Psia team. Only then does it appear in the feed. Many of the posts in the feed are written by the Psia team and are marked as such. You can report a post, hide it, or block whoever wrote it.

• On iPhone: Long-press the home screen → the + button in the corner → search for “Psia” → choose the widget you want → Add.
• On Android: Long-press the home screen → Widgets → Psia → drag the widget you want onto the screen.

Three widgets: Tehillim streak (small square), Daily verse and My commitments (wide). Each has a look and a text size, set under Settings → App → Widgets. On iPhone they are also available on the Lock Screen.

Great! That's exactly what we want to hear. A good part of this app was built from user suggestions. Write to us at support@getpsia.app.